World's fastest growing hotel chain

Cancellation Policy

PAYMENTS FOR BOOKINGS, CANCELLATIONS AND REFUNDS

  • Reservations will be subject to cancellation and refund policies of the Activity Provider which may vary from time to time.
  • GOS may charge applicable taxes or service charge, convenience fees etc. wherever applicable.

SPECIAL OFFERS AND COUPONS

The following terms will additionally apply to any coupon provided by GOS:

  • GOS’s responsibility is limited to sharing the coupon with the User subject to receipt of payment from the User;
  • The redemption of coupon is User’s responsibility, and providing the service will be the Activity Provider’s responsibility;
  • The expiry date of the coupon shall be mentioned on the coupon and the User will not be able the use the coupon subsequent to the date of expiry;
  • The coupon is not redeemable for cash;
  • The coupon once purchased cannot be refunded or cancelled
  • Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, wallet etc.) from which payment was made for that booking.
  • Booking(s) made by the User through GOS are subject to the applicable cancellation policy as set out on the booking page or as communicated to the customers in writing.